Returns & Exchanges
At CPMC, we want you to be completely satisfied with your fashion purchase, which is why we offer a 30-day window for easy returns or size exchanges on all unworn items. Our streamlined process ensures that updating your wardrobe remains as effortless and stylish as the clothes themselves.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and security seals are still attached and intact.
- 3.Ship It Back
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund or ship your new exchange size within 5 to 7 business days.